How can we help you?
Find the answers to your questions or contact us.
Refer to frequently asked questions
You can filter the list of questions according to the different themes.
Why use the FIT in NETWORK®?
As an expert, you:
- Join a community of qualified experts.
- Find missions.
- Have a targeted and increased professional visibility.
- Can participate in our periodic meetings.
- Are informed in priority about our news and profile searches.
As a company, you:
- Drop missions.
- Have access to the FIT in NETWORK®community of experts, can filter and contact our experts directly.
- You can trust the FIT in NETWORK® to find the taylor-made expert to meet your needs.
- Benefit from interventions throughout France and internationally (Europe, United States, Middle East, Africa).
- Have an experienced and trusted network to support you in your projects.
How to contact us?
Via our contact form and/or by e-mail to firstname.lastname@example.org and/or by telephone to +33 1 53 89 09 79
How can I delete my account?
In My Account > Security, choose between Disable or Delete.
Disable: Your information remains stored on the FIT in NETWORK® website and, as long as you wish, your profile does not appear.
Delete: All your information is deleted. If you wish to have a profile on the FIT in NETWORK® site again, you will have to enter all fields, as you did when you first registered.
How can I change my password?
Go to My Account > Security
How do I change my email address?
I forgot my password, how do I do?
Click on Login and then on the Forgotten Password button. You will receive an email to reset your password.
How to add/modify a profile photo?
Can I report an account?
All accounts are verified and validated.
However, if you feel you need to share information with the administrator, you can write to him via the Contact form.
How does the expert sponsoring system work?
To sponsor, the expert must have a profile on the FIT in NETWORK®.
The expert can then access “My expert space” and, in the side panel to “Expert sponsoring”, access the invitation form for new members. You can also access it via this link: www.fitin-network.com/mon-compte/parrainage/
To easily sponsor a large number of people, the expert can also share his or her sponsor link directly with the people he or she wishes to sponsor, or by sharing it on social media for example.
The more experts you sponsor, the higher your profile will appear in the list of experts!
What are the advantages of the expert sponsoring system?
Invite new members via: www.fitin-network.com/mon-compte/parrainage/
When you invite people to join FIT in NETWORK®, you become a sponsor.
The more members you invite to join the platform, the more you increase your profile rate, which allows you to gain places in the list of experts.
Example: You have a Premium and 100% completed expert profile. To appear at the top of the list with in front of other members, you have the possibility to sponsor new members.
How to subscribe to the newsletter?
If you have a profile, go to My Account > Notification and tick the corresponding box.
If you do not have a profile, click here (+ link created by Alexis).
How to unsubscribe from the newsletter?
If you have a profile, go to My Account > Notification and uncheck the corresponding box.
If you do not have a profile, click here (+ link created by Alexis).
What is the validation of a company account?
The company fills in the mandatory fields to be able to request validation of its account from an administrator of the FIT in NETWORK® site.
Once the account is validated, the company can publish missions.
How to propose a mission to a particular expert?
In all cases, the mission must be notified in advance.
If an expert is relevant, click on the Suggest an assignment button.
If you have created a list of relevant experts, click on the Suggest a mission to the list button.
How to modify/delete a mission?
From your Company space, access the list of your missions ; then, for the mission of your choice, click on the “Modify” button or on the “Delete” button.
How to mark that a mission is “completed”?
As a company, you receive a notification at the end of the mission. In your company space, you can indicate that the mission is completed in its status.
How to attach a file to a mission?
Click on Modify Mission, then on Attached Files
The experts and me
Can I send a private message to the experts?
You can contact an expert by clicking on the Contact the expert button.
Can I ask an expert for more information on his profile? (On his experience for example)
You can request more information from an expert by clicking on the Contact the expert button (only valid if the expert in question is a Premium member).
How to communicate with an expert?
You can contact a Premium Expert by clicking on the “Contact the Expert” button on his.her profile. Communication with non-Premium members is only possible within the framework of a mission.
Can I communicate with an expert outside the scope of a mission?
Outside the scope of a mission, a connected company can only communicate with Premium Experts.
How to search for an expert?
Go to page Experts and use the filters to refine your search.
How to give a rate to an expert?
At the end of the mission, you will receive an e-mail asking you to rate the expert.
How to put an expert in my list?
On the expert’s profile, click on the Add to My List button.
How do I display my profile on the web site?
Request validation of your profile and, once validated, it will appear.
Can I refuse to appear on the web site?
You can temporarily disable your profile. In My Account > Security, click on Disable.
Is it necessary to fill in all the information requested on the site?
To be able to submit your profile for validation, you must fill in all the fields indicated as mandatory.
How do I report that I am unavailable?
Change the Availability field in your profile.
Who can see my personal information?
All experts and companies connected with an account validated by our administrators can see your information.
Your contact information will never be shared on the FIT in NETWORK®. Companies already have secure ways to contact you via the platform’s messenger.
We are attentive to the regulations in force to protect your personal data (RGPD) and we guarantee you full ownership of your data. For more information or for any recommendation, do not hesitate to contact us at https://www.fitin-network.com/contact/
How do I promote my profile?
Your profile is highlighted according to the following parameters:
- Subscription to a Premium module
- The completion percentage of your profile (maximum 100%)
- The number of godchildren you have sponsored
- The date of the last update of your profile
Becoming a Premium Expert guarantees you to pass directly in front of all Freemium members. If you are a Premium and want to improve your visibility among other Premium members, it is recommended to complete your profile as much as possible, invite new members to the platform via sponsoring, and regularly update your profile. The more you sponsor new members, the more your profile is highlighted!
We also recommend that you add a professional high definition photo to your profile.
Is it possible to add several resumes to my profile? (different languages)
You can save several resumes in My profile > Skills.
How to set your price?
The price is an important commercial parameter that can vary according to the duration and intensity of the proposed mission: full-time or shared. The longer the mission is, the more competitive your rate can be. The same effect applies to a full-time interim management mission, which is generally offered at a more competitive price than a timeshare mission.
Our recommendation is to propose a reasonable average price, in the form of a range of +/- 100 euros per day, corresponding to the price before tax that you propose to bill the FIT in NETWORK® in the context of a tripartite relationship. Depending on the mission that will be proposed to you, this price may be between the parties in order to find the best balance and carry out the greatest number of missions.
To appear in the selections by price range, propose a fair daily price that will allow us to contact you as often as possible!
How do I move the order of my experiences/diplomas on my profile?
Your experiences and diplomas are automatically presented in descending order of date.
How to choose your slogan?
Be concise. Stay true to your experiences and skills. Be yourself and unique.
What are the advantages of being premium?
As a Premium Expert, your visibility is increased:
- You appear at the top of the list on the FIT in NETWORK® platform and on the expert selection pages.
- Your first name, full name, city and department appear in the summary of your Premium Expert profile.
- Your profile stands out on the FIT in NETWORK® platform thanks to the Expert Premium pictogram.
- Your LinkedIn profile is visible on your Premium Expert profile thanks to a pictogram.
- You can add a professional document and a link to a website to your Premium Expert profile.
- You receive a process to report your membership in the FIT in NETWORK® community on your LinkedIn profile.
As a Premium Expert, you have access to privileged services:
- Enjoy preferential rates from our network of partners: photographs, insurance companies, accountants, lawyers, banks and many others.
- Participate for free at national and regional community meetings of the FIT in NETWORK®.
- Access for free to thematic conferences organized by the FIT in NETWORK®.
- Sponsor new missions and receive a commission, as business provider, equal to 5.0% of the revenues billed and cashed for a maximum of 6 months.
- And enjoy many more services to come!
What are the payment methods for the Premium module? (Paypal/Credit card)
You can pay by credit card.
Can I become Freemium again if I am Premium?
The subscription is tacitly renewed and any commitment period started is due.
To stop being a Premium Expert, go to https://www.fitin-network.com/mon-compte/abonnement/ and click on “Cancel my subscription”.
The automatic renewal will then be desabled and you will be Freemium once your Premium subscription period has expired.
You will then lose all the advantages reserved for Premium experts.
Can I see the missions proposed by companies without an account?
To access the details of the missions, it is necessary to have an Expert account.
What is the exchange process between the expert and the company to conclude a mission?
Are you interested in a mission? All you have to do is clicking on the “I am applying” button.
A company offers you a mission? You can choose between the “I answer to the mission” button and the “I decline the mission” button.
In case of mutual interest, the exchange and negotiation phases take place outside the platform.
In the case of a respective agreement, the contract is also sent and signed outside the platform. Once signed, this contract binds both parties.
How to make a quote?
The quote must allow you to meet a need expressed by a client or by the FIT in NETWORK® in the search for an expert for a given mission.
It is a question of being the fairest, in relation to the difficulty of the mission, its duration and the level of commitment that it implies for you. The longer the duration is, the more competitive you can be compared to the resulting daily rate and, in any case, we invite you to remain open to discussion to find the right balance between all parties: customers, expert and the FIT in NETWORK®.
For an intervention in your area of residence, the quote includes travel expenses.
If the intervention is outside of your region of residence, the quote does not include travel expenses, which are then discussed and agreed separately with the client, according to his.her mobility policy.
As we wish to conclude together the greatest number of missions, we recommend that you be fair and flexible in estimating your quote.
How do I get a rating on my profile?
At the end of the mission, an e-mail is automatically sent to the company asking it to rate the expert.
Can I delete a rating that has been assigned to me?
In case of disagreement on the rating received, you can request the FIT in NETWORK®‘ arbitration via the contact form.
Companies and me
How do I have access to a company profile?
There is no access to the profile of the companies, but only to the missions they offer.
How can I communicate with a company?
There are two ways to communicate with a company:
– If you are a Premium expert, any company (and even any expert) can contact you to communicate via FIT in NETWORK® messenger.
– Otherwise, if you are Freemium, you will be able to communicate freely with the company responsible for the mission when you are assigned to a mission on FIT in NETWORK®.
Can we communicate with a company outside the scope of an assignment?
Outside the scope of a mission, it is not possible to contact a company.
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