Olivier Robert Expert premium

Olivier Robert

Director of Operations

France

Indicative price: € 1000 - 1125 / day

Olivier Robert Expert premium

Olivier Robert

Premium Expert

Director of Operations

France

Director of Operations and Local Sales with a very strong results culture.

Indicative price € 1000 - 1125 / day

Director of Operations and Local Sales with a very strong results culture.

Availabilities

Olivier is available immediately

Olivier is available for missions Full time, Time sharing

Olivier moves to the National level

The expert in a few words....

Manager of multi-disciplinary, versatile and adaptable teams, specialising in the animation, management and development of networks and points of sale. I have a particular appetence for the diversity of functions, both commercial and operational.

With a strong experience in profit center management, very service and results oriented, I like to get the best out of organizations and people and make them evolve.

As a P&L guarantor for more than 20 years, I like to increase revenue through business development, coaching of employees and optimizing EBITDA through a sharp management of costs while guaranteeing the best service.

Particularly sensitive to team spirit and belonging, I like to unite teams around clear and ambitious projects.

His specific skills

  • Management of multi-disciplinary teams and coaching of managers Sense of performance and results culture Employee development and coaching
  • Organization and reorganization of operational structures at regional and national level Reorganization of branch networks, openings, closings, franchising with a view to optimization
  • Business strategy and project management. Launch of new brands. Commercial negotiations with prescribers, institutions and managers. Development of local sales P&L analysis and remedial action
  • Continuous performance improvement. Lean management, Six sigma Improving quality and customer satisfaction
  • Allocate and control operational indicators, KPIs, according to requirements and the business plan. Deployment and control of clear and ambitious objectives, development of turnover and margin. Cost management and EBITDA improvement

His experience

Olivier has 30 years of experience

Loisirs, voyages et tourisme

March 2017 - September 2019

DIrector of Operations France

Hertz France

Saint Quentin en Yvelines - France

Creation and implementation of a new operational organization in France - Analyze and adapt the à̀ network to the economic situation and to future developments, branch openings and closures, optimization of the existing - Analyze the competitive environment, define the PB and strategy in line with the operational and commercial policy of the group, develop turnover and margin - Define commercial opportunities and develop local sales: Creation of a local sales structure ,10M€ of additional revenue - Allocate and control the performance indicators (KPI) according to the requirements and the business plan: Quality, productivity, fleet use, additional revenue - Consolidate the links with institutional partners, managers, prescribers and customers - Imagine and implement innovative and differentiating projects: Development of the Firefly low cost brand, 10 branches, €12M, Premium sales, €28M and 24/7 service - Team development: mentoring and coaching of operational managers, succession plans and talent management - Improving service quality and developing additional revenue: NPS +21 points, additional revenue €35M +16%.

Loisirs, voyages et tourisme

January 2009 - February 2017

Director of Operations South Zone

Hertz France

Lyon - France

Reorganization of the management, implementation of a new operational structure focused on local commercial development: commercial vehicle turnover +23% - Restructuring and optimization of the branch network: creation/reorganization/relocation - - Management of multidisciplinary teams, management of KPIs and P&L/branch guarantor - Development of turnover and margin : Sales +8%, EBITDA +6% - Negotiate supplier contracts, airport agreements, concessions, - Harmonization of processes to increase operating margin, Lean management, Six-Sigma - Creation of Firefly, a low-cost brand, 6 branches, launch of Thrifty and Hertz 24/7 in France

December 2007 - December 2008

Regional Director Rhône-Alpes and East

Hertz France

Lyon - France

Creation of a new sector from two existing regions, improving productivity, fleet utilization and profitability.

His education

  • 2015 : Yellow Belt Six Sigma
  • 2004 : Management de managers
  • 2002 : Gestion de la performance financière
  • 1986 : DEUG Droit

Its missions

  • Assistance in drafting a call for tenders for Toulouse airport as part of an outsourcing and mutualisation of the vehicle preparation service for rental companies.

Languages (1)

  • English : fluent

Skills (5)

  • Negotiation
  • Organization
  • Restructuring
  • Management of teams (executives and employees)
  • Project management

Activity areas (1)

  • Leisure, Travel & Tourism

Types of business (4)

  • Family businesses
  • Subsidiaries of foreign groups
  • Groups and large companies
  • Small and medium-sized enterprises